Aug 9, 2021 10:35 AM
Copper and Brass Sales Introduces New eCommerce Website for Instant Quoting and Ordering
Copper and Brass Sales, a group company of thyssenkrupp Materials NA, is proud to introduce a new eCommerce website to customers who purchase metal and want to take charge of their quoting and ordering experience. Until now, customers have been able to request quotes online through our Customer Portal. Starting today, customers based in the United States can use our new eCommerce website to instantly quote and order!
Customers can generate a quote with their price and delivery dates right on the website, place immediate orders, and follow up on orders to verify order status, plus review order delivery tracking, and download shipping paperwork (delivery note, material certification, SDS, invoice) whether the order was placed online or offline. All of this can be done independently on the website, though our sale representatives are still available as needed via email or a quick phone call. This website is ideal for any US-based customer who doesn’t need to pay invoices online, manage contracts, or quote coil. There’s a lot to the plus in b2b.tkmxplus.com.
For quoting and ordering metal products, customers will log into their accounts and navigate to select the products they desire and then generate their price and delivery dates instantly within their shopping cart. Once a price is presented, the customer can decide if they want to save their quote or place an order. Orders can be placed with the customer’s open terms or by utilizing a credit card.
Features & Benefits of the eCommerce Website
Instant Delivery Date
Instant Online Quoting
Shipping Paperwork: Material Test Reports (MTRs), Invoices, Safety Data Sheets (SDS), and Delivery Notes
Advanced Shipping Notifications
Live Chat and Support
Additional features have been built into the site to make life easier for our customers and create a more efficient buying process. Customers will be able to see the metal products they’d previously purchased, see the last price paid on a product while looking at today’s price, learn how to save with different quantity breaks, price products together or separately and view the savings associated, include special instructions on their account, plus many others!
Through our efforts to be the customer’s first choice, we pledge to continually improve the customer experience. Each month we will release additional website enhancements based upon customer feedback and eCommerce best practices. There are a multitude of enhancements on the horizon and we’re excited to share them all with you!
In fact, online invoice payments and contract management will be coming to the eCommerce website in future releases. Customers that wish to utilize either of those features now will need to do-so through the Customer Portal. Eventually the Customer Portal will be retired once all functionality has been brought into the new eCommerce website.
The eCommerce website for Copper and Brass Sales customers is available even when our sales team isn’t. Customers can access the eCommerce website 24 hours a day to quote, order, view, track, and manage existing orders. So, if you fit the criteria of being a customer based in the United States who doesn’t need to pay invoices online, manage contracts, or quote coil, it’s time to get registered!